For orders, product questions, returns, or payment issues, reach us through any of the channels below. We reply within one business day.
If a concern is not resolved by our support team within 7 days, you may escalate it to our grievance officer:
Grievance Officer: Abdulla Ameen
Email: grievance@oachirakada.com
Phone: +91 70121 63821
We acknowledge escalations within 48 hours and aim to resolve them within 15 days, in line with the Consumer Protection (E-Commerce) Rules, 2020.
